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Need help using Bundle? Here you'll find tutorials and step-by-step guides.

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Frequently Asked Questions

How do bundles sync stock?

Bundle Flow keeps bundle availability aligned with the stock of its individual products to help prevent overselling.

Can I edit the bundle details in my store?

Yes. After creating a bundle, you can customize title, description, tags, price, categories, and images directly in your store.

Where can I find step-by-step guides?

Tutorials Need help using Bundle? Here you'll find tutorials and step-by-step guides.

How do I connect my TiendaNube store?

During signup you authorize Bundle Flow through TiendaNube’s secure OAuth flow. After you approve access, your store links automatically so you can build bundles from your catalog.

How do I create a bundle?

In the dashboard, go to Bundles and create a new bundle by choosing the products to sell together. When you publish, the bundle appears as a product in your TiendaNube store.

What happens when a customer buys a bundle?

Orders work like any other product in your store. Bundle Flow keeps bundle availability aligned with component stock so you reduce the risk of overselling.

What if I reach my plan limits?

You’ll get in-app notifications as you approach bundle or sales limits. Upgrade from your account or billing area, or email [email protected] and we’ll help you pick the right plan.

I forgot my password—what should I do?

On the login page, use the password recovery flow with your account email. If you still can’t sign in, write to [email protected] and we’ll help verify your account.

What is a Classic Bundle?

You choose exactly which products make up the bundle, and the customer buys it as a whole with a discount. Ideal for gift sets or curated kits, like ‘Skincare kit: moisturizer + serum + sunscreen’. It’s the simplest bundle type and the only one that requires no extra configuration.

What is Mix & Match?

The buyer freely picks N products from a catalog you define and gets a per-item discount on each selection. Perfect for letting customers build their own selection: ‘Pick any 6 wines’, ‘3 t-shirts for the price of 2’. Discounts are applied automatically at checkout.

What is a Kit?

The buyer picks one product per slot of the kit, and each slot can have its own discount percentage. Perfect for category-based customizable sets: ‘Build your beauty kit: pick 1 cleanser + 1 toner + 1 serum’, where each step can carry a different discount.

What is BOGO?

Quantity-based promotions in two modes: BUY X GET Y (the customer buys a trigger quantity and receives a reward quantity free or discounted, e.g. ‘Buy 2 get 1 free’) and QUANTITY BREAK (tiered discounts based on how many units are purchased, e.g. ‘3 or more: 20% off’).

Can't find what you're looking for?

If you can't find the answer to your question in the FAQ, don't hesitate to contact us. Our team will be happy to help you.